1. Introduction
Welcome to CntX, a content strategy and marketing intelligence platform operated by SaaSOvation SAS, a French company registered under number 983 593 575, with its registered office at:
SaaSOvation SAS
14 rue Saint-Sauveur
75002 Paris
France
These Terms of Use (“Terms”) govern your access to and use of the CntX platform, tools, features, and services (collectively, the “Service”).
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, you must not use the Service.
CntX is intended for professional and business use only.
2. Description of the Service
CntX is a SaaS platform that helps marketing and communications teams:
- generate content ideas and editorial planning
- structure content strategies
- collect, centralize and analyze insights
- monitor performance and business signals
- collaborate internally around content workflows
CntX may integrate with third-party tools (including analytics, AI content generation tools, CRM, and cloud storage).
The Service does not provide legal, financial, or medical advice.
CntX does not guarantee business results, ranking improvements, or commercial performance outcomes.
3. Account Registration and Access
To use the Service, you must:
- be at least 18 years old
- create an account
- provide accurate information
- keep your login credentials secure
You are responsible for all activity under your account.
We reserve the right to suspend or terminate accounts in case of:
- misuse
- breach of these Terms
- fraudulent or illegal activity
- security risk
4. Permitted Use
You agree to use the Service only for lawful business purposes and in accordance with these Terms.
You must not:
- upload unlawful, harmful, or infringing content
- use the Service to generate or distribute spam or misinformation
- interfere with platform security or performance
- resell or sublicense the Service without permission
- reverse-engineer, copy, or exploit the platform
- upload content you do not have rights to use
You remain fully responsible for the content you upload or generate.
5. Intellectual Property
CntX, including its design, software, brand assets, and content, is owned by SaaSOvation SAS and protected by applicable intellectual property laws.
You may use the Service solely for your internal business use.
You retain ownership of your own:
- data
- content
- files
- insights
By using the Service, you grant SaaSOvation SAS a limited license to process your data solely for the purpose of operating the Service.
6. Third-Party Services and AI Tools
CntX may use or integrate third-party services including AI content providers.
You acknowledge that:
- generated content may occasionally contain errors or inaccuracies
- you remain responsible for reviewing outputs
- SaaSOvation SAS is not liable for business or reputational damages resulting from reliance on generated content
You must not use the Service to create harmful, illegal, or discriminatory content.
7. Subscription, Billing and Trials
Access to CntX may require a paid subscription.
Where applicable:
- subscriptions renew automatically unless cancelled
- pricing and billing cycles are displayed at checkout
- trial periods may be offered
- taxes may apply
Failure to pay may result in suspension of access.
No refunds are provided unless required by applicable law.
8. Data Protection & Privacy
Personal data is processed in accordance with our Privacy Policy.
As a user, you are responsible for ensuring that any data you upload complies with applicable privacy laws.
CntX is not intended for sensitive personal data such as health, political opinions, or biometric data.
You agree not to upload such data.
9. Availability and Support
We aim to provide reliable platform availability but do not guarantee uninterrupted service.
We may occasionally:
- update
- modify
- suspend
- or discontinue features
Support is provided on a reasonable-efforts basis.
10. Disclaimer of Warranties
The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied.
We do not warrant that:
- the Service will be error-free
- outputs or insights will be accurate or reliable
- the Service will meet your expectations or business goals
Use of the Service is at your own risk.
11. Limitation of Liability
To the fullest extent permitted by law:
SaaSOvation SAS shall not be liable for:
- indirect, incidental, or consequential damages
- business interruption or loss of revenue
- loss of data or goodwill
- results from decisions made using outputs from the Service
Our total liability shall not exceed the total amount paid by you in the preceding 12 months.
Some jurisdictions may not allow these limitations; in such cases, applicable law applies.
12. Termination
You may stop using the Service at any time.
We may suspend or terminate your account if:
- you violate these Terms
- your subscription remains unpaid
- your use presents security or legal risk
Upon termination:
- your right to access the Service ends
- we may delete your data in accordance with our retention policy
13. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be published on our website.
Continued use of the Service after updates constitutes acceptance of the revised Terms.
14. Governing Law & Jurisdiction
These Terms are governed by French law.
Any dispute shall be submitted to the competent courts of Paris, France, unless otherwise required by applicable law.
15. Contact
For any questions regarding these Terms:
SaaSOvation SAS
14 rue Saint-Sauveur
75002 Paris
France