Help Center

How CntX works

Clear guides to configure your workspace, plan content, produce briefs, publish, and improve over time.

Latest guides

Recently published help articles.

Cancel or Delete Your Account

End a subscription responsibly, understand data impact, and remove users or companies without trapping delegated clients or teammates.

Contact Support and Report a Security Issue

Reach CntX support efficiently and report security concerns with the details engineering needs to respond quickly.

Manage the Reactions Inbox

Triage scored reaction opportunities from Voice of Field, Media Watch, and LinkedIn/Reddit—then close the loop with briefs and status hygiene.

Manage Email-Only and Platform Contributors

Collect field insights from sales and experts without giving them full platform access—and understand when a billed contributor seat applies.

Understand Permissions and Delegated Access

Know what each role can do, where company billing ends and workspace data begins, and how agency delegation changes what you see.

Complete Workspace Setup Readiness

Reach the point where CntX can generate reliable strategies, calendars, and content—not just store empty records.

Use Agency Mode

Operate a multi-client portfolio from one agency subscription—own client accounts, accept delegated mandates, and switch companies without mixing data.

Manage Delegated Companies

Handle delegation requests, active mandates, and revocations when a Business client shares account management with your agency.

Manage Your Trial and Subscription

Start your 30-day trial, convert to a paid plan, update payment details, and adjust seats without losing company data.

Need a walkthrough?

Talk about your use case and we’ll help you map CntX to your workflow.