Agency, Billing & Account
3 min
Cancel or Delete Your Account
End a subscription responsibly, understand data impact, and remove users or companies without trapping delegated clients or teammates.
Help Center
How CntX works
Clear guides to configure your workspace, plan content, produce briefs, publish, and improve over time.
Browse by topic
Short, practical guides grouped by product area.
Getting Started
Create your account, complete onboarding, and ship your first calendar.
Company Context, Brand & Audiences
Structure company context, brand platform, ICPs, and personas.
Content Strategy
Define objectives, pillars, channels, and planning horizons.
Campaigns
Plan multi-workspace campaigns from strategy to briefs.
Calendar & Briefs
Operate the editorial calendar and structured briefs.
Content Production
Generate, edit, and approve content from briefs.
Publishing & Integrations
Connect WordPress, Webflow, GSC, GA4, and publish safely.
Audit, Signals & Optimization
Use audits, signals, and reactions to improve decisions.
Teams & Workspaces
Invite teammates, manage roles, and switch workspaces.
Agency, Billing & Account
Plans, subscriptions, agency mode, and account settings.
Troubleshooting & Support
Fix common publish, generation, and permission issues.
Latest guides
Recently published help articles.
Troubleshooting & Support
4 min
Contact Support and Report a Security Issue
Reach CntX support efficiently and report security concerns with the details engineering needs to respond quickly.
Audit, Signals & Optimization
4 min
Manage the Reactions Inbox
Triage scored reaction opportunities from Voice of Field, Media Watch, and LinkedIn/Reddit—then close the loop with briefs and status hygiene.
Teams & Workspaces
3 min
Manage Email-Only and Platform Contributors
Collect field insights from sales and experts without giving them full platform access—and understand when a billed contributor seat applies.
Teams & Workspaces
3 min
Understand Permissions and Delegated Access
Know what each role can do, where company billing ends and workspace data begins, and how agency delegation changes what you see.
Teams & Workspaces
3 min
Complete Workspace Setup Readiness
Reach the point where CntX can generate reliable strategies, calendars, and content—not just store empty records.
Agency, Billing & Account
4 min
Use Agency Mode
Operate a multi-client portfolio from one agency subscription—own client accounts, accept delegated mandates, and switch companies without mixing data.
Agency, Billing & Account
3 min
Manage Delegated Companies
Handle delegation requests, active mandates, and revocations when a Business client shares account management with your agency.
Agency, Billing & Account
3 min
Manage Your Trial and Subscription
Start your 30-day trial, convert to a paid plan, update payment details, and adjust seats without losing company data.
Need a walkthrough?
Talk about your use case and we’ll help you map CntX to your workflow.