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Agency, Billing & Account 1 min

Understand Plans, Subscriptions and Billing

Know how CntX plans, trials, seats, and Stripe subscriptions map to your company workspace.

> Know how CntX plans, trials, seats, and Stripe subscriptions map to your company workspace.

Overview

CntX separates product access (plans and features) from company tenancy. Billing is attached to the company, while workspaces inherit the company’s subscription entitlements.

What you will see in Settings

  • Current plan and trial status
  • Seat usage for platform contributors
  • Stripe-managed invoices and payment method updates
  • Upgrade / manage subscription actions when available

Plans at a glance

  • Plus / Pro — individual or small-team user subscriptions
  • Business — company subscription with multi-workspace capacity
  • Agency — manage delegated client companies under one operating model

Billing rules to remember

  1. Email-only contributors are not billed as platform seats.
  2. Platform contributors (role CONTRIBUTOR with login) count toward seats.
  3. Changing plan does not wipe company context, calendars, or content items.
  4. Trial limits still allow onboarding; generation or seat limits may appear before upgrade.

Next step

If you manage clients, continue with Agency Mode. Otherwise invite teammates and keep your trial or paid plan current.

Ready to try this in CntX?

Open the product and apply this guide to your workspace.